Privacy Policy
Your privacy matters to us at MeadowQuartzHaven
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also utilize information to enhance our services and overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
MeadowQuartzHaven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves secure data storage, encrypted communications, and restricted access to personal information inside our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.
Limited Access
Only authorized personnel who require the data to deliver services can access customer information.
Although we deploy robust security measures, no online transmission method is perfectly secure. We continually enhance our security practices to defend against evolving threats.
Your Privacy Rights
You hold important rights regarding your personal data. Depending on applicable laws, you may be able to access, amend, delete, or limit how your information is used.
To exercise these rights, contact us using the details at the policy's end. We will reply within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention periods differ by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order information: approximately three years after your last service interaction
- Payment transaction records: about seven years for tax and accounting needs
- Website analytics data: around twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site employs cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and assessing site performance.
You can manage cookie preferences via your browser settings. However, turning off certain cookies might impact site functionality. For more details about how we handle cookies, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only MeadowQuartzHaven and our site. We are not liable for the privacy practices of external websites.
We recommend checking the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. If substantial changes occur, we will adjust the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
MeadowQuartzHaven Privacy Team
43 Bedford Street, Covent Garden, London
London, United Kingdom WC2E 9HA
Email: info@meadowquartzhaven.bond
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within five business days.